Interactions LLC logo
  • Industry Information Services
  • Footprint 669 IPs
  • Followers Monitored by 115 companies
  • Year founded 2004
  • Employees 201 - 500

Interactions LLC (also known as Interactions) is a technology company that delivers AI-powered customer experience solutions for businesses. The company specializes in combining generative AI, conversational AI, and human intelligence to automate and enhance customer interactions across multiple channels. Its platform enables self-service customer support, workflow orchestration, and real-time agent assistance, resulting in high automation rates and improved customer satisfaction. Interactions serves leading global brands, helping them resolve customer inquiries efficiently and reduce operational costs. The company operates under a SaaS business model, providing both application design and continuous optimization. Its solutions are used by organizations seeking to transform customer support into seamless, automated experiences.

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SecurityScorecard calculates cybersecurity scores based on 10 factors that reflect different cybersecurity practices and risks.

What do our scores mean?
What do our scores mean?
We learned from over 12 million cybersecurity ratings that companies with an F are 13.8 times more likely to be impacted by a breach versus those with an A.

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SecurityScorecard collects billions of signals each week, helping organizations see risks, get more actionable information, and respond faster to keep up with threat actors. Security teams are able to react quickly to digital criminals, respond to Zero-Day incidents faster, and reduce the risk exposure timeline.

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These are some of the factors we use to calculate the overall score:

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Network Security

Discover open access points, insecure or misconfigured SSL certificates, or database vulnerabilities.

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Patching Cadence

Understand how diligently a company is patching its operating systems, services, applications, software, and hardware in a timely manner.

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IP Reputation

See the quantity and duration of malware infections, along with other factors influence the overall assessment of an organization’s IP Reputation.

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Endpoint Security

Understand the effectiveness of protections in place for laptops, desktops, mobile devices, and all employee devices that access that company’s network.

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How is your Scorecard calculated?

Take a look at the 10 factor categories at the core of SecurityScorecard’s cybersecurity rating methodology.

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How do you quantify cyber risk management? Threat prevention may be hard to compute, but Forrester Consulting has done the work or you. Spoiler alert: SecurityScorecard customers realize investment payback in under a quarter.

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